FAQ

What does "Premme" mean? How is it pronounced?

We made it up! We wanted a name that spoke a bit to our promise and vision for the brand - to offer a premium experience, to be the first of its kind, and that spoke to our feminine and feminist sensibilities. Premiere + femme = PREMME! PS - Premme rhymes with "femme."

Are you shipping internationally?

Yes, we are! We want to let you know, however, that we're aware that international shipping is extremely expensive at the moment. These prices are currently set by FedEx. We're working on finding more cost effective ways to ship to all our overseas babes, and appreciate all your patience. All of our orders are shipped on business days (Monday - Friday). Check the details here.

My size is sold out! Will you be restocking?

Unfortunately, we are not restocking our current collection, however we encourage you to check the site periodically as we anticipate some returns over the next few weeks due to people ordering multiple sizes!

I have a question about my order. How can I get in touch?

There are multiple ways to get in touch, but the best is through our customer service line. We're open and taking calls from 9AM - 5PM PST, Monday through Friday, at 1-888-987-7736. You can also email us.

How do I know what size to order?

We have a size chart here. Each product page also has a  size guide section where we give notes and guidance on each particular style's fit - whether or not it has stretch, what sizes our models are wearing, and if we recommend sizing up or down. Obviously, all brands run differently, so we suggest busting out that tape measure to get the most accurate read.

What is your return policy?

Please read all the fine details on our return  policy here. The TL;DR version: we have a 30-day window for returns  for unworn merchandise with tags still attached. At the moment, because our stock is limited, returns within that window will get a full refund. We’ll include a pre-addressed sticker.

Can I model for you?

We are SO excited to see all of you babes in our clothes, and we're always on the lookout for new talent. We found our current batch of models through, where else? Instagram! For now, we'd love for you to follow along on Instagram and share your fav #premmeIRL looks with us. We are constantly looking at our tags! Who knows, you might be next.

I own a boutique. Can I place a wholesale order?

We have so many plans and ideas on how we'd like to grow in the coming years, and wholesaling is definitely in our future. At the moment, however, we're not taking on wholesale orders. We'll let you know when we do!




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